Terms of Service - Enything

About Enything

Enything is a hyper-local marketplace app operated as a sole proprietorship by Muhtaashim Kamran Nazki (Udyam Registration No. UDYAM-JK-02-0019684, GST REG NO. 01CQQPN6775H1ZD, Municipal Trade License No. JK-ULB-NOC/2026/08565), based in Bandipora, Jammu & Kashmir, India. We connect Customers with local Sellers and independent Delivery Partners.

1. Platform Role & Intermediary Status

Enything operates as an intermediary marketplace facilitating hyper-local logistics in Jammu & Kashmir, India. The contract of sale is strictly between you and the respective Seller listed on the platform. Enything is not the seller of record for any product.

2. Account Integrity & Eligibility

You must provide accurate delivery locations and valid contact details at all times. You must be at least 18 years of age to create an account and use the platform. For restricted items (including certain medicines and age-restricted goods), you must comply with all applicable laws and provide proof of age or prescription where required.

3. Prohibited Use

You agree not to order, list, or attempt to purchase illegal, hazardous, banned, or counterfeit items. You must not use the platform for any fraudulent, abusive, or unlawful purpose. Violation will result in immediate account termination and may be reported to relevant authorities.

4. Payment Terms

All transactions are conducted exclusively in Indian Rupees (INR). Payments are processed by Razorpay Software Private Limited, a PCI DSS–compliant payment aggregator regulated under RBI guidelines. Enything does not store your card, UPI, or net-banking credentials at any time. The total amount shown at checkout is final; there are no hidden charges. A convenience or platform fee, if applicable, will be disclosed before order confirmation.

5. Order Acceptance & Fulfilment

Once you place an order, it is forwarded to the Seller for acceptance. Payment is collected only after both the Seller and a Delivery Partner accept the order. If no Seller accepts within the stipulated time, your order is automatically cancelled and no payment is charged.

6. Limitation of Liability

Enything is not liable for the quality, safety, or legality of the products delivered, including food items and medicines. Our maximum liability towards any customer shall not exceed the value of the transaction in dispute.

7. Governing Law & Dispute Resolution

These Terms are governed by the laws of India. Any disputes arising out of or in connection with these Terms shall first be attempted to be resolved amicably by contacting support@enything.in. If unresolved within 30 days, disputes shall be subject to the exclusive jurisdiction of the courts at Bandipora, Jammu & Kashmir, India.

8. Changes to Terms

Enything reserves the right to modify these Terms at any time. Continued use of the platform after changes constitutes acceptance of the revised Terms. The "Last Updated" date at the top of this page will reflect the most recent revision.

9. Grievance Redressal & Nodal Officer

In compliance with the Consumer Protection (E-Commerce) Rules, 2020, and IT Rules, 2021, the Grievance Officer and Nodal Contact Person is Muhtaashim Kamran Nazki. Contact: support@enything.in or +91 7006464241. All complaints will be acknowledged within 48 hours (with a unique ticket number) and resolved within 1 month from the date of receipt.

10. Consumer Disclosures

As per Consumer Protection (E-Commerce) Rules, 2020, all sellers on the platform are required to provide their legal name, geographic address, and GSTIN for display to consumers on the Enything platform.